Home Delivery Policy

Policy Scope

  • The purpose of Library Home Delivery is to provide University of Utah students in degree and certificate granting programs access to circulating physical library items when enrolled in University of Utah UOnline Courses, distance education, and thesis or dissertation hours. Home delivery is also available to current Faculty and Staff. 

Definitions

  • "University Course”: Offered by a degree or certificate-granting program at the University of Utah.
  • “University of Utah UOnline or Distance Education Student”: Current University of Utah student enrolled in a UOnline, distance learning class, or working on thesis or dissertation hours living in the United States and more than 75 miles away and not attending a physical class that meets within 75 miles of the J. Willard Marriott Library at least once a week.
  • “Faculty”: University of Utah Faculty member living in the United States and more than 75 miles from the J. Willard Marriott Library and not visiting campus at least once a week.
  • “Staff”: University of Utah Staff member living in the United States and more than 75 miles from the J. Willard Marriott Library and not visiting campus at least once a week.
  • “Circulating physical library items”: Physical items that circulate for more than 14 days and do not have an online equivalent.
  • “Non-circulating”: Library materials not available for circulation to library patrons. Materials that are non-circulating include but are not limited to Special Collections and Microforms.
  • “Short-loan”: Material circulating for periods shorter than 14 days.

Policies

  • Home Delivery may be requested through Usearch according to the Pull & Delivery Services page or through Resource Sharing/Interlibary Loan (ILL).
  • The first Home Delivery request will require initial setup and eligibility verification.
  • University of Utah UOnline or Distance Education Students enrolled in a University Course may request regular, circulating materials available at the J. Willard Marriott Library to be delivered to their home.
  • University of Utah Faculty and Staff may request regular, circulating materials available at the J. Willard Marriott Library to be delivered to their home.
  • If an electronic equivalent is available, the patron will be provided a link instead of the physical item.
  • If not available electronically, and if available on the shelf, J. Willard Marriott Library owned items will be mailed within 24 hours Monday-Friday.
  • Non-circulating, and other short-loan material are not available for home delivery fulfillment.
  • Physical Reserve books are not sent by mail; however, portions of an item can be provided through Resource Sharing/Interlibrary Loan (ILL) as part of the Document Delivery Program.
  • Items will arrive in a reusable mailer along with a pre-paid return label.
  • Patrons are responsible for return shipping charges if they lose the pre-paid return label.
  • If an item is not available, lost, or missing, the patron will be notified via email. Alternative options including ILL will be provided via email.
  • For the purpose of due dates and fine disputes, the postmark will be used as the physical return date.
  • Exceptions to the Home Delivery parameters can be made on a case-by-case basis by the Circulation Manager.

History

  1. Policy owner: Collection Services and Facilities Management
  2. Policy approved by:

    1. Executive Committee: March 27, 2017

  3. Revised and approved by:

    1. Executive Committee: June 23, 2025

Note: Policies should be reviewed at minimum every three (3) years.