Interlibrary Loan Policies and Frequently Asked Questions

Marriott Library Interlibrary Loan is for current students in degree and certificate granting programs, faculty, staff, and emeritus faculty of the University of Utah. 

Health sciences students, faculty, and staff must submit requests through Eccles Health Sciences Library.

Law School students, faculty, and staff must submit requests through James E. Faust Law Library, S.J. Quinney College of Law.

Books, newspapers, journal articles, multimedia, dissertations, and more. You can request items currently checked out from the Marriott Library through Interlibrary Loan. 

Lending libraries may decline to loan valuable materials, including rare books, manuscripts, or high-demand materials.

Course-required textbooks are not available through Interlibrary Loan. Teaching faculty who need to make course-required materials available to students through the library should use Course Materials.

Submit a request through Marriott Library's Interlibrary Loan login. Or, if you come across an item in the library catalog that is currently unavailable, click “How to get it” to pull up an autofilled ILL request form. If you run across an article in our research databases that isn't available, you can click the "Find it" button to request an ILL. You can also place requests through WorldCat. 

For visual step-by-step instructions for submitting ILL requests, please refer to our How-To Guide.

It is difficult to estimate when materials will be available once they have been ordered. In most instances, books are available within 1-2 weeks and electronic access to articles is generally provided within 24-48 hours.

You can pick up your ILL items at the Open Hold Shelf on Level 1 in the West Entrance lobby during library open hours. You will receive an email notification when your requested ILL item is available there. Be sure to check out your ILL item(s) at the desk before you leave. 

Some items are designated for “in-library use only” by their home institutions. You must view those items in the Special Collections on Level 4. This will be indicated in your notification email.

Return your items to the desks (or bookdrops if the library is closed) at either library entrance. Please do not remove labels from the items, and do not return items to a location besides a Marriott Library information desk or bookdrop.

Campus Delivery is available to faculty, staff, and graduate students with offices located on Main Campus. Request Campus Delivery service by entering your department location (e.g. LINCO 1400) on each ILL request form your fill out. You can return your items to the library, or have library items picked up for return by emailing mlib-delivery@lists.utah.edu. 

Home Delivery is available to distance education students living more than 75 miles from the University of Utah campus. Enter your home address on the ILL request form for Home Delivery service. After your requested ILL materials arrive at our library, they will be routed to be delivered to your home via USPS service. Instructions for returns will be included.

Due dates for Interlibrary Loan materials are assigned by the lending library. You can find your due date printed on the ILL book band. Lending libraries have the right to recall Interlibrary Loan materials, and you might be asked to return items before the due date.

Reminder and overdue notices are sent as a courtesy. You are responsible for returning ILL items on time. Not all Interlibrary Loan items are eligible for renewal. Please plan to return items on or before the due date.

Articles are purged from our server after 30 days, so please download your articles once they are available. 

Eligible Interlibrary Loan materials may be renewed for 2+ weeks from the original due date, pending the approval of the owning institution. Request a renewal through your ILLiad account or contact our office at 801-581-6010 or at illrequest@library.utah.edu. Please reference the Transaction Number (TN) of your request.

There is no charge for Marriott Library Interlibrary Loan and Document Delivery services. 

However, you may be charged fees for unreturned or improperly returned items. Items need to be returned by the due date. Two weeks after the due date, you will be charged a replacement fee for the overdue item and you will be blocked from using Interlibrary Loan. Then, if the item is still not returned, you will be charged an additional Lost Item Replacement fee and your Interlibrary Loan/Document Delivery and Marriott Library borrowing privileges will be suspended.

To pay fines and fees, call 801-581-8558 or visit an Information Desk in the library.

Textbooks
We cannot borrow current course materials through interlibrary loan, but your textbook may be available in the Level 3 Open Reserve shelves. There are scanners next to the Reserves collection for your convenience.

Chapter scan exceeds copyright limits
Please request the book for access to the chapter.

No lending library found
Sometimes no OCLC library owns the item, or none can lend it because it is too new, in high demand, etc. If this happens, please suggest a purchase.

You are not affiliated with the University of Utah
Please submit your request through your local public library.

Any other issue
If there is a problem with your request, or you need further assistance or guidance, please contact us at illrequest@library.utah.edu or call (801)581-6010.

If the Marriott Library owns the resource, we will scan the requested portion and deliver it to your ILLiad account as a PDF file. You will be notified via email when your items are available electronically. 

Simply submit requests through your ILLiad login. Our staff will determine whether to fill your request in-house or through another library. 

You can view the records of your past Interlibrary Loan and Document Delivery requests for three years, after which time they are removed from the ILLiad server. If you want to keep a record of your past requests, please print or save a copy. If you need assistance call 801-581-6010 or email us at illrequest@library.utah.edu.